Reaching us
Contact
This page is written for players in Canada, and we answer mail on weekdays. Write to editor [at] ozzybetlogin.com. One inbox, read on weekdays. Please put the page address in the subject line — it makes a reply far faster.
What we can help with
- A correction: something on a page here is wrong, out of date, or no longer works.
- A gap: a question a page should answer and does not.
- A promotion whose stated terms no longer match the operator's own page.
What we cannot help with
Anything tied to your casino account — a balance, a pending withdrawal, a verification review, a locked login or a bonus dispute — has to go to the operator's own support team, because only they can see your account. Our login and withdrawal pages explain what to include in that message so the first reply is useful.
Getting a fast answer
Include the page address, the sentence you are questioning, and — if it is a factual correction — where the better information came from. Messages that name a specific line get answered in days; messages that say "your site is wrong" get answered slowly, if at all, because there is nothing to check. We do not accept guest posts, link requests or sponsored placements, so those go unanswered.
Never send us passwords, card numbers, wallet seed phrases or identity documents. We do not need them, will not use them, and will delete anything of that kind that arrives.
If you are looking for support with gambling itself rather than with a website, the free services listed on the responsible gambling page are open around the clock; ConnexOntario — 1-866-531-2600 serves Ontario.