The desk
Who writes here
Pages on this site are written under pen names by a small desk working on Australian online casino topics. Each area has one person responsible for it, so a change to the cashier pages does not quietly contradict the promotions pages.
Mel Corrigan — accounts and access
Writes the login and account pages. Background in customer-support operations, which is where the habit of ordering fixes by how often they work comes from. Responsible for keeping the sign-in troubleshooting sequence accurate.
Dan Whitlock — cashier and payments
Writes the deposit, withdrawal and payment methods pages. Follows Australian payment-rail changes and is the reason those pages state no processing times: he refuses to publish a number he cannot source.
Priya Raman — promotions and terms
Writes the promotions page and reviews every bonus block before it is published, against the offer's own source text. Also maintains the responsible gambling page.
How the desk works
Pen names are used because the topic attracts unwanted attention, not to obscure accountability: every page has one named owner who is responsible for its accuracy, and corrections are handled by that person rather than disappearing into a general inbox. Nobody on the desk is paid per click or per signup, and no page is written to a commercial brief — where a page would need an unverifiable claim to be persuasive, the claim is left out and the page stays less persuasive.
Drafts are reviewed by a second person on the desk before publication, with a specific brief: strip any number that cannot be sourced, strip any promise about outcomes, and check that the promotion block matches the offer's own terms word for word.
Editorial standards, including how corrections are handled, are set out on how pages here are written. To reach the desk about a specific page, use the contact page.